Skylight Mental Health

We’d love to hear from you!

Please take a moment to share your thoughts with us.

We value your voice and are committed to providing the best possible support at Skylight Mental Health. By sharing your thoughts, you help us understand what we’re doing well and where we can improve, ensuring that our services meet your needs.

Submit Feedback

Submit Complaint

Submit Feedback

Please take a moment to share your thoughts with us below. Thank you for helping us continue to grow and improve together!

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Customer Feedback

What would you like us to know?

On a scale of 0-10, how likely is it that you would currently recommend Skylight to others? (0 - Not likely at all, 10 - I will definitely recommend) *

What is the primary reason for your score?

If you are human, leave this field blank.

Submit a Formal Complaint

At Skylight Mental Health, we welcome your feedback and take any concerns or complaints seriously. We understand that sometimes things may not go as expected, and we want you to feel comfortable raising any issues with us. Please complete the below fields to submit a complaint.

Making a formal complaint will not impact the way you receive services; instead, it gives us an opportunity to review and improve how we work. Our team is committed to addressing your concerns fairly, transparently, and as quickly as possible, keeping you informed every step of the way.

Once you have submitted it, a Skylight team member will be in touch to discuss your complaint. Your voice matters, and together, we can ensure the best possible experience for you and all our participants.

Skylight Complaints Form

First Name *

First

Last Name *

Last

Email *

Phone *

I am .. *

Tell us about your experience with Skylight. Please provide as much detail as possible, include what events led to making the complaint, dates and who was involved. *

What is/was the impact of this event on you/others? *

What is the outcome you would like to see? Please share your suggestions with us on how Skylight may be able to improve services to you. *

If you are human, leave this field blank.

Registered NDIS Provider:
4050000735

Information

Skylight Home

Contact

Wayville Office:
5 Cooke Tce
Wayville

Ph: (08) 8378 4100
skylight@skylight.org.au

ABN: 85 595 741 081

Submit Service Request

Support

Free Telephone Support
5 PM – 11:30 PM
1800 013 755

Skylight Mental Health is committed to promoting a diverse and inclusive workforce including people from all genders, ages, sexualities, cultures, backgrounds. We strongly encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people and people with mental health lived experience.